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Privacy Policy

Bundle Bliss Gifts

Privacy Policy (Worldwide)

Effective as of October 1st, 2024

 

Welcome to Bundle Bliss Gifts!

Your privacy is important to me.

I am dedicated to protecting your personal information with the utmost care and respect.

This Privacy Policy explains how I collect, use, and protect your personal information when you shop with me. This policy is designed to comply with the General Data Protection Regulation (GDPR) according to the EU regulations.

 Information I Collect

When you make a purchase from Bundle Bliss, I collect the following personal information:

  • Contact Details: Your full name, shipping address, email address, and phone number (if provided).
  • Order Information: Details about the items you purchased, including product names, quantities, and any customizations or notes you provide with your order.
  • Payment Information: Payment method details (e.g., card type and the last four digits of your card via Stripe), transaction amount, and shipping costs. Note that I do not receive your full payment card information, as this is securely processed by Stripe.
  • Shipping Details: The shipping method you choose and any tracking information related to your order.
  • Additional Information: You may choose to provide additional personal information, such as specific delivery instructions or preferences, when contacting me directly.

This information is collected to process and fulfill your order, communicate with you, and ensure compliance with legal obligations.

 How I Use Your Information

I use your personal information to:

  • Process Orders: To fulfill your orders, manage payments through secure platforms like Stripe, and deliver products to the address provided.
  • Communicate: To contact you about your order, provide updates on shipping and delivery, respond to your queries, and send order confirmations.
  • Improve My Service: To enhance your shopping experience, address any issues related to your order, and improve the products and services I offer.
  • Legal and Tax Compliance: To maintain records for tax purposes and comply with legal obligations related to your purchase.

Data Retention

I retain your personal data only for as long as necessary to fulfill the purposes outlined above and to comply with legal obligations:

  • Order Records: I keep records of your orders, transaction details, and related information for a minimum of 1 year and a maximum of 1.5 years to comply with tax and accounting regulations.
  • Customer Service: I may retain correspondence related to customer service inquiries for a minimum of 1 year and a maximum of 2 years to provide ongoing support and resolve any issues.
  • Legal Compliance: In certain cases, I may retain information longer if required by law, such as for tax reporting or other legal purposes.

Sharing Your Information

I do not sell or trade your personal information. However, I may share your data with third-party service providers who assist in operating my business. This includes:

  • Shipping Carriers: Such as Post Nord, to deliver your orders to the provided address.
  • Payment Processors: Bundle Bliss uses Stripe to securely process payments via banks, PayPal, Klarna, and other payment options. These processors are PCI compliant, ensuring your payment information is handled securely.

These third parties are bound by confidentiality agreements and are only permitted to use your data for the specific services they provide. They are not authorized to use your data for any other purposes.

Your Rights

Your Rights as an EU Buyer Regarding Your Personal Data

As an EU buyer, you have the following rights concerning your personal data:

  • Access: You can request a copy of the personal information I hold about you.
  • Correction: You can ask me to correct any inaccurate or incomplete data.
  • Object:
    • (i) You can object to my processing of some of your information based on my legitimate interests.
    • (ii) You can object to receiving marketing messages from me after previously providing your consent. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using it, or if it is needed for legal reasons.
  • Complain: If you reside in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority, without prejudice to any other rights you may have.
  • Deletion: You can request the deletion of your personal data when it is no longer necessary for the purposes it was collected for.

Here is how the deletion process works:

  • For Data Stored in Google Gmail: If you wish to have your personal data deleted from my records, please contact me directly at [email protected]. I will take the necessary steps to delete this information from my Google Gmail account. Please note that certain data retention exceptions may apply, and I may be required to retain some information for legal or operational reasons (see Data Retention above).
  • For Data Stored on Stripe: Stripe collects and manages certain personal information, including payment and transaction details. If you wish to correct or delete personal information held by Stripe, please contact Stripe directly or manage your data through Stripe’s platform. You can refer to Stripe’s Privacy Policy for more details on their data handling practices.

To exercise any of these rights, please contact me at [email protected].

Your Rights as a Buyer Outside the EU

For buyers outside the EU, while you may not have the same rights as EU buyers under the GDPR, I am committed to protecting your personal information to the same high standards.

I will handle your data with the same care and security measures as I do for EU customers, in accordance with applicable data protection laws in your region. Depending on your location, you may have certain rights regarding your personal data, such as:

  • The right to access your personal information.
  • The right to request corrections to your data.
  • The right to request the deletion of your data.

Please note that certain data retention exceptions may apply, and I may be required to retain some information for legal or operational reasons (see 3. Data Retention above).

For specific rights that may apply to you, please consult the data protection laws relevant to your country or region. If you have questions or concerns about your personal data, please contact me at [email protected].

Security

I am committed to safeguarding your personal data with the utmost care. I use secure systems, including SSL encryption, to store and manage your information on my online store. These measures employ strong security protocols to protect your data from unauthorized access, loss, or misuse.

While I take every precaution possible to ensure your data is handled securely and responsibly, please be aware that no system can be entirely risk-free. If any issues arise due to the security systems of third-party platforms, I cannot be held responsible for such incidents.

In the unlikely event of a data breach, I am legally obliged to report it to the relevant data protection authority and will promptly inform affected customers. Your trust is very important to me, and I am dedicated to maintaining the highest standards of data protection within the scope of my control.

Cookies

I only use strictly necessary cookies, which comply with EU law, to facilitate essential functions such as processing transactions and maintaining your shopping cart. These cookies are essential for the website to function properly, and no consent is required for their use.
If you would like to manage or disable cookies, you can do so through your browser settings. However, please note that disabling cookies may affect your experience on my site.

Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date, and changes will take effect immediately. You can find them in the Privacy Policy section at the bottom of the shop page. I encourage you to review this policy periodically to stay informed about how I protect your information.

Contact Me

I value your privacy and am committed to safeguarding your personal information. If you have any questions or concerns regarding this Privacy Policy, how I manage your personal data, or if you have any additional inquiries, please refer to the Contact section or email me at [email protected].

 

Thank you for shopping with Bundle Bliss Gifts!